"Fantastic midwife at booking appointment."

About: Southern General Hospital / Maternity care Victoria Infirmary

(as the patient),

We are a bit "Odd" - I have had 2 homebirths, the first with community team D at the SGH and the second with an independent midwife. Last Friday I went to an ultrasound/booking appointment for my 3rd baby, due in January, for the delivery of whom we plan to use the IM again. I saw a lovely Irish (sounding) midwife called Bride. She was so supportive! We make a lot of different choices to "the norm" - no 20-week scan, no NHS care unless something is emergent at birth, etc. etc. She truly listened to everything I had to say and was so supportive of my choices and preferences. She seemed genuinely interested in why I'd made the choices I had. I've been trying to find a way of contacting the SoM to tell her what a lovely appointment I had! I have whitecoat hypertension usually in hospitals, but Bride put me so at ease my BP, even with the machine (my GP has known me a long time and has to use the sphig for my whitecoat not to affect things) was normal. I was thoroughly impressed!

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Very many thanks for your feedback.

I will ensure that this is passed on to a local manager to see if they can identify the member of staff involved, I am sure that she would be thrilled to read these comments.

Patient choice is very important, especially in maternity services, and I was very heartened that your expectations were met and that you were guided by the staff involved so positively.

Thanks also for taking the time and trouble to leave this feedback.


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