"Poor Communications and unclear sign-postings."

About: Stirling Community Hospital / Minor injuries unit

(as the patient),

Followed signs from main entrance to XRay department- I ended up in a closed ward 9! Eventually found a map which made no sense as it described the location of XRay in a disused building which was being demolished.

When I found a member of staff to ask they were quite dismissive and told me to 'walk out the exit and down the slope'.

Very poor communications which are not appropriate during a major transition from a general hospital to a community based resource.

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