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"MRI Scanning"

About: Royal Bournemouth General Hospital / Trauma and orthopaedics

I've been a "customer" at Royal Bournemouth since my first major hip operation about 12 years ago. Over that time, I've had both hips done, an annual check up in Orthopaedic Outpatients,with XRays, and two MRI scans, the latest yesterday, 20th September. When my problems first started, my then GP urged me to choose Royal Bournemouth for my treatment, (There were four options from where I lived then), and he was so, so right. EVERYONE that has cared for me in ALL my visits has been brilliant. ALWAYS polite, friendly and professional. Yesterday I arrived for my appointment early but was taken in for my scan almost immediately and treated so kindly. Thank You so much to everyone at Royal Bournemouth! You all deserve far more than 5 stars out of 5 as far as I'm concerned. By the way, I've had to put Orthopaedics as department I visited this time as I can't find an option to enter MRI/CT Scanning Dept?

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Response from Patient Engagement and Clinical Liaison, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 4 years ago
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust
Submitted on 25/09/2019 at 11:36
Published on Care Opinion at 11:36


Dear Leslie

Thank you for taking the time to share your experience with us and it’s so pleasing to hear it has been such a consistently positive one over the last 12 years.

It sounds like your GP gave you some sound advice that has stood the test of time and enabled us to offer you a polite, friendly and professional service and looked after you through some life altering operations to give you back your mobility.

We will share your comments with the areas you have mentioned as they will be delighted to know the positive impact they have had.

Regards

Patient Experience Team

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