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"Excellent and caring staff"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Ear, Nose and Throat

I went into hospital, ward c24 eye, ear, nose and throat for an operation. I was so worried and scared but the staff were amazing. The Anaesthetist was so kind she explained what would happen throughout the operation. Even from arriving at 7.30am in the morning the volunteer worker was lovely. The nurses were all great and the surgeon who introduced himself and told me what they would be doing. The hospital ward was clean and well looked after. I couldn’t say a negative comment as my whole experience with the staff made me feel at ease, from arrival to being discharged.

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Responses

Response from Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus 4 years ago
Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus
Submitted on 19/09/2019 at 11:35
Published on nhs.uk at 12:06


Thank you for sharing your experience with us Natalie and for your fantastic feedback for Ward C24, including our brilliant volunteer. I’m so pleased to hear that the team calmed your fears and kept you well-informed about your operation. I’m also happy to hear that you found the ward to be a clean and well looked after environment. I have shared your kind feedback with the team and we wish you all the best.

Kind regards

Rebecca McNaught

Ward Manager C24

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