This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"LGI WARD 26"

About: Leeds General Infirmary / Plastic surgery

I visited the LGI ward 26 today with my 16 year old son as a day patient for surgery.

Well wha can I say, from the moment we arrived to Ward 26 to our leaving , he received the most excellent care.

As a 16 year old he was treated as an adult inpatient and although was with me his mum, was treated and spoken to as an individual.

Each and every member of staff was approachable, polite, helpful, attentive, informative and most important of all had a smile on their face.

From the receptionist, to the registrar, to the Sister, to the senior practitioner, to the surgeons and finally to the lovely nurse who took great care of my son after his op to the lovely assistant that served myself and my son tea and cake after his op.

I would like to say a big thank you.

It was such a busy morning with lots of patients to take care of but we felt like we were the only ones that mattered.

Special thanks to the ward Sister who made us chuckle and gave us the biggest wave when we left! ????

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tracy Richardson, Patient, Carer and Public Involvement Officer, Leeds Teaching Hospitals NHS Trust 4 years ago
Tracy Richardson
Patient, Carer and Public Involvement Officer,
Leeds Teaching Hospitals NHS Trust
Submitted on 31/10/2019 at 11:29
Published on Care Opinion at 11:29


Thank you so much for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that you and your son had such a positive experience whilst using our services at Leeds Teaching Hospitals.

I have taken the liberty of passing your kind words onto the matron for Ward 26 for information and asked that they are shared with the team. I know they will all be delighted to know that they are delivering a level of care that met your son’s needs and fulfilled your expectations.

With kindest regards

Rosie
Senior Nurse
Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k