"Extremely unacceptable unprofessional behavior"

TO WHOM IT MAY CONCERN

I went in to get my X-RAY done at Finchley Memorial Hospital today i.e 17/09/19. My experience was one which I hope none should face ever in their life especially when you are in need.

I have been in extreme lower back pain for the last 2 days unable to walk/sit down and any physical movement making the pain worst and for which the X-RAY was suggested by the doctor. The lady in Room 20 in the X-RAY department was unacceptably rude. She asked me to fill in the form and wouldn't allow me to think to write the information she wanted me to, she asked to change into the gown to get the X-RAY done but rushed me to do it as i was finding it difficult to change because of the pain, after the x-ray was done I went to change my clothes, she started calling again and without knocking she opened the door while i was changing and their was another man standing outside the door, she barged into the changing room, pushed a chair towards me which hit me and asked me to go out.

I was scared, i was petrified.

I have known medical profession as one of the noble professions in the world but is this how medical professionals treat patients who are in need and in pain ?

I appreciate the replies given here stating "Sorry & will improve the services" reassurance to all those who have stated their unfortunately bad experiences but I am definitely not looking for the same as I want this to be taken to the next level since it was a horrifying experience which none should receive .

I look forward for your help & assistance so that I am able to take this complain further, as I want to remain a believer in medical profession as a noble profession.

Thank you