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Care Opinion

Staff don't warm the milk enough

Posted By MCherry2

"Staff don't warm the milk enough"

About: Highbury Hospital / Cherry Ward

(as the patient),

One of the things that is disappointing is that the Agency Staff don't warm the milk enough when we have a milky drink at bedtime. A few will say 'it's hot enough'. You know you have upset them as they don't smile.

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Responses

Response from Julie Hudson, Ward Manager, Cherry Ward, Mental Health Services for Older People 4 years ago
Julie Hudson
Ward Manager, Cherry Ward,
Mental Health Services for Older People

Submitted on 18/09/2019 at 11:39
Published on Care Opinion at 11:39

Good Morning MCherry2,

I am sorry to hear you do not find the milky bedtime drink to be warm enough for you, I will ensure all staff are aware to check the temperature of the milk before offering to patients.

Kind regards

Julie Hudson

cherry ward manager

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