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Ent waiting list

Story from nhs.uk

"Ent waiting list"

About: Castle Hill Hospital / Ear, Nose and Throat

Age 9 waiting 2 years in agony woth ears to be told still on the waiting list ..time off school singled out ...yet when I ring that appointment is always in the post ...pigeon post from other side of the world ...bad no e from hri to castle hill because now everyone and everything is lost

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Responses

Response from Castle Hill Hospital 4 years ago
Castle Hill Hospital

Submitted on 02/10/2019 at 15:07
Published on nhs.uk at 16:07

Thank you for placing your posting on the NHS Choices website.

We are sorry to read of your recent experience in ENT.

We will ensure your comments are shared with the (insert department) team.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice and Liaison Service (PALS) who will be able to take further details and advise accordingly.

The PALS service can be contacted on:

• Telephone (01482) 6223065

• Email:pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking time to provide us with your views on local NHS Services

Kind regards

Patient Experience Department

Hull University NHS Hospital Trust

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