This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

I am STILL waiting for answers

Story from nhs.uk

"I am STILL waiting for answers"

About: Leicester General Hospital / Pain Management

I attended in March and have been chasing for communication to be sent to my GP so I can progress with treatment.

I have been told today that they are still working on getting letters out for February appointments.

Never mind that this is a PAIN clinic, there's a reason why I have been sent here.

because I am in PAIN.

6 months later I still have no treatment and am living in pain that could be avoided if I had a treatment plan in place.

I can no longer leave the house unaided, I have to sit in the dark, I cannot do my daily tasks.

I have to pay for someone to get me shopping, do my housework, I can no longer enjoy being outdoors and am on anti depressants.

Not needed if my pain was managed efficiently and effectively.

SHOCKING!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Leicester General Hospital 4 years ago
Leicester General Hospital

Submitted on 20/09/2019 at 12:46
Published on nhs.uk at 13:06

Dear Reviewer,

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences at our hospital.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you.

You can contact PILS using any of the following methods:

Free phone line: 08081 788337

(Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Write to: Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Fax: 0116 258 8661

Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Kind regards,

The Communications Team

Leicester’s Hospitals

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k