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"Faultless service"

About: King's Mill Hospital / General surgery

(as the patient),

I was admitted to the Day Case Unit at Kingsmill for surgery yesterday. Every staff member were extremely kind and put me at ease. I was only expecting to stay for a few hours, but had some form of reaction to the anaesthetic 

 and was quite unwell. As this was the first time I had had any surgery, I was quite scared and very uncomfortable! 2 members off staff really stood out to me for their kindness and level of care shown to me. One was a staff nurse called Nicola and the other a young healthcare that I didn’t catch the name of. As an NHS worker myself, I felt very uncomfortable asking for help as I didn’t want to be a nuisance. However, nothing seemed too much trouble for them and the care I received was faultless! Thank you to everyone on the unit involved in my care! 

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Responses

Response from Robin Smith, Deputy Head of Communications, Sherwood Forest Hospitals NHS Foundation Trust 4 years ago
Robin Smith
Deputy Head of Communications,
Sherwood Forest Hospitals NHS Foundation Trust
Submitted on 20/09/2019 at 10:21
Published on Care Opinion at 10:21


Thank you for taking the time to provide such positive feedback about the Day Case Unit. I am pleased that you felt well cared for. Thank you again for taking the time to write this post.

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