"The midwives have been lovely and friendly"

About: North Devon District Hospital / Maternity care

(as the patient),

I had my baby at North Devon District Hospital. It began on the Tuesday, but by Wednesday lunchtime I had really painful back problems and so I was brought in for a caesarean. The staff have been really good, they've really taken care of us. Unfortunately we've had to stay a little longer than we'd have liked because my baby has needed a course of antibiotics. We have a window bay, which is lovely in one sense because I have a view but it's also very warm when the sun shines.

The room we're in is nice, but it was very busy in the week - it has since quietened but the babies do tend to set each other off when they're upset!

Despite sharing a room with a couple of other people, my privacy has certainly been respected.

The midwives have been so kind, they have done everything they can for us. They've given me so much encouagement, they tell me to keep at it and it will get better - and it does, thank goodness!

They've been so lovely and friendly, and the extra days we've spent in the ward have made a huge difference, it's given us the time to settle. I'm very happy with my experience here.

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Response from Jayne Kruszewski, Customer Relations Manager, Northern Devon Healthcare NHS Trust

Dear newmum

Firstly congratulations on the recent birth of your baby, and secondly thank you for taking the time to comment on your recent stay in the Maternity unit, especially as you must be so busy with a new baby.

I am sorry to see that you had to undergo a caesarean, however I am really pleased to see that you have found the staff to be friendly and supportive, which has made a huge difference to the way you have felt about your stay in hospital, especially important as this should be one of those special times never to be forgotten.

I have forwarded on your comments to the ward manager, who will share them with the staff, where I know they will be very warmly recieved.


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