"Knee surgery - wrong parts?"

About: University Hospital Hairmyres / Trauma & orthopaedics

(as the patient),

I have been attending this hospital for over a year with a knee injury.   I need an operation but this has been cancelled three maybe four times.   In June this year I was booked in for the surgery and was in the operating room when the surgeon cancelled the operation.   When I asked what was going on I was told that they had ordered and received the wrong parts for my knee surgery? ?   I put in a complaint to the health board and I had a meeting last week with the surgeon, who blamed the new registrar for ordering the wrong parts - but how could this happen? how come they were not checked earlier?   I now have a possible future date for my operation in October.   Advised by a nurse to share my story.  

Responses

Response from Rick Edwards, Programme Manager for Person-Centred Care, Quality Directorate, NHS Lanarkshire

picture of Rick Edwards

Dear eaglenx55,

I'm so sorry that your surgery has been delayed due to what appears to be human error. As you've been in touch with the Patient Affairs and surgical team they will investigate the matter and give you a full explanation as agreed.

Kind regards

Rick

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