"We have a good community on Alford Ward"

About: Rampton Hospital / Mental Health Service

(as the patient),

I feel Safe here on Alford ward, Safer than the outside World. The Staff observations and having a lock on my door helps me feel safe. I would like to see more staff on the ward and more options for me to do. The Ward is effective having ward rounds 1-2-1 sessions, having a named nurse whilst on the ward and Regular Staff on the ward all helps. You don’t need to improve but keeping my named Nurse and giving me regular feedback is important. The Staff are caring and when I get good feedback about how I am doing that’s good. Sometimes Low staffing on the ward needs to be improved. I think we do need more Staff on Alford ward. I would also like to get more feedback from Senior Managers; let us know what is happening with the Hospital. We do have a good community on Alford Ward we have very caring staff and Patients, they look after us and support us, we also have a community meeting 3 times a week. We could improve this if all Patients took part and we would like more activities to do

Responses

Response from Peter Wright, Executive Director, Forensic Services, Nottinghamshire Healthcare NHS Foundation Trust

Thank you so much for this posting. It was kind of you to say such encouraging things about Alford. It's great that you feel safe - this will really help in recovery. I note your point on named nurse sessions. I know this is something Rampton managers keep an eye on. And we will look at ways for you to get more feedback from senior managers. They do shifts on the wards every month and try to attend as many events as possible. But I take the point that more could be done.


With best wishes.

Peter
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Response from Adele Fox, Head of Clinical Operations, Rampton Hospital, Nottinghamshire Healthcare NHS Foundation Trust

Hi,thank you for taking the time to be involved in this peice of work to helping us understand how it feels living on a MH ward at Rampton.


I am pleased you feel safe, cared for and part of a community and staff treat you well. There is a theme reagrdign named nurses coming through for Alford ward so I will ensure this is looked into and feed back to you what we have done.

As for senior managaers keeping you updated, we do attend patients council, forums and communcity meetings and you should receive the minutes for these events. We also have some information on the Televisions that is updated periodically.

I use to do a newsletter for patients with the support from a MH patient so I will look at reintroducing this hospital wide for for you.

THank you

Adele Fox



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