"COPD Exacerbation"

About: London North West University Healthcare NHS Trust

(as the patient),

I had breathing problems severe and rang my doctor who arranged for the starrs team to visit me. They arrived within the hour and were most helpful. The team that visited was Alice and Pedro, they were excellent and made me feel at ease and dealt with my condition professionally and with due care and attention. They were very courteous and understanding, both an asset to your team and very professional.


Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust

Dear 12SAM34,

Thank you for taking the time to share your positive experience. I am so glad to hear that we were able to make you feel at ease. I will ensure that your kind words are shared with the team.

Best wishes

Anjali Patel

Patient Experience Manager

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