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"Best Hospital in London"

About: Royal Free Hospital

I have been both an inpatient and an outpatient at the Royal Free hospital for the past eight years and have always received excellent service on every occasion during that time period. Staff are conscientious and are committed to their patients, and are friendly and have always treated me with respect. Appointment times are rarely running late and considering how many patients they have to deal with it's amazing that they are able to function as well as they do. I would recommend The Royal Free especially as it saved my life and continues to maintain my health.

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Responses

Response from Royal Free Hospital 4 years ago
Royal Free Hospital
Submitted on 06/09/2019 at 15:21
Published on nhs.uk at 16:07


Dear Raymond (if I may)

Thank you for taking time to share your experiences of our hospital from over the past eight years. The staff will be chuffed to bits reading your kind words and knowing they have saved your life will be especially rewarding.

I am please you recognised staff are friendly as this is how I have always found the staff.

With best wishes

Richard

Richard Chester - deputy director of patient experience

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