This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Lovely staff, amazing treatment!"

About: Royal Derby Hospital / Ear, Nose and Throat

We visited this department attending ward 307 after my 19 year old daughter broke her nose and had to have it manipulated back into place. The consultant was such a lovely, friendly lady and explained everything really taking care of my daughter. She felt so comfortable we even had 3 students watching the procedure (all of whom were just as lovely.) The extra care given especially when offering to check out and clear my daughters ears too as she'd had problems with a blocked ear. I honestly can't fault the care and hard work of all staff involved. Tribute to the NHS!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Derby Hospital 4 years ago
Royal Derby Hospital
Submitted on 11/09/2019 at 09:00
Published on nhs.uk at 11:06


Good Morning

I am pleased to hear that you and your daughter have had a positive experience at your visit to ward 307. I would like to pass on our appreciation and wish to thank you on behalf of the trust for taking the time to share your compliment.

Your feedback is valued and important to us.

Please be assured that I will pass on you kind comments to the appropriate management who will share this with the relevant team/staff members.

Kind Regards

Patient Advice and Liaison Service (PALS)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k