"Excellent except for the direction signs"

About: Livewell South West Sentinel Healthcare Southwest Community Interest Company / Minor operations service

(as the patient),

Generally speaking - excellent. It would have greatly helped a stranger to the hospital (like myself) if good direction signs from Embankment Rd to the hospital were in place. I relied heavily on my satnav - not everyone has such technology.

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Response from Sentinel Healthcare We are preparing to make a change

Dear full7

Thank you for your comments.

We’re glad to hear that overall you had a good experience with your treatment. Mount Gould Hospital is operated by Plymouth Community Healthcare. We have passed your comments onto them and they have informed us that thanks to Patient Opinion comments they are having a meeting next week between service users and the relevant staff about signage to look into this.

Best wishes

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