"Given an appointment with the wrong consultant by DART, and now I can't get through"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by Level64 (as ),
I was given a number to ring DART a few weeks ago to book an appointment with a consultant to look at a potentially dangerous blood clot.
Nearly 4 weeks later I have been contacted with an appointment with the wrong consultant. I have been trying to contact DART to rectify this, but I cannot get through as it says they are closed today for training. I find this unacceptable, particularly as I have an urgent medical condition and need to see a doctor as soon as possible - I won't accept being shunted to the back of the queue again.
I feel like this has been a complete waste of time, all I want to do is ring the hospital directly to book an appointment - at the moment I cannot seem to speak to anyone.