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Maternity services

Posted By Pelinorwonder

"Maternity services"

About: Dumfries & Galloway Community Services / Midwifery

(as the patient),

I have had excellent experiences so far with the maternity services in a Dumfries. 

The issue I would encourage you to address, however, is that I believe it is your policy to not signpost expectant parents to third or private sector services working in the locality.

You provide a very comprehensive app with a multitude of leaflets on that are very helpful, but, again, there are no leaflets advertising the third or private sector services.

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Responses

Response from Karen King, Head of Midwifery/Consultant Midwife, Maternity Services, Children's Ward, Community Children's Nursing, Gynaecology and Sexual Health Nursing., NHS Dumfries and Galloway 4 years ago
We are preparing to make a change
Karen King
Head of Midwifery/Consultant Midwife, Maternity Services, Children's Ward, Community Children's Nursing, Gynaecology and Sexual Health Nursing.,
NHS Dumfries and Galloway

I have responsibility for Maternity Services, Children's Ward, Community Children's Nursing, Gynaecology and Sexual Health Nursing.

Submitted on 13/09/2019 at 17:57
Published on Care Opinion on 16/09/2019 at 09:09

picture of Karen King

Hi Pelinorwonder

I am very pleased to hear that your experience of maternity services has been so positive. I would also like to thank you for drawing our attention to the need to improve how we signpost expectant parents to other services.

As you may know maternity services across Scotland are currently in the process of implementing the Best Start plan for maternity and neonatal services in Scotland. I will ensure that this is taken forward as part of this work.

I would also like to take this opportunity to invite you to be part of the Best Start and shaping our services locally and if you think you may be interested in doing so please do not hesitate to get in touch.

Kind regards,

Karen King

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Update posted by Pelinorwonder (the patient)

Hi Karen,

Thanks for responding.

For some reason my post doesn’t appear to have been included in full. I hope that you were able to view the full post!

It would be great to be involved as you take the Best Start plan forward so please do keep a note of my contact details in case you’re able to include me in any consultation etc.

Thanks!

Response from Gina Alexander, Director, Care Opinion Scotland, Care Opinion 4 years ago
Gina Alexander
Director, Care Opinion Scotland,
Care Opinion

I'm one of the Care Opinion Team, leading the work in Scotland!

Submitted on 16/09/2019 at 18:02
Published on Care Opinion at 18:02

picture of Gina Alexander

Hi Pelinorwonder

I just read your last comment and realise we haven't communicated the way we should have. I am sorry about that.

We review any story we get against our moderation policy which you can read here. We prefer stories to be about direct personal experiences of actual care. I think your story may have included other information which we didn't feel met this criteria and so we removed it. Karen and colleagues only receive the information which we publish on the website.

When we edit someone's story significantly we should really explain via email. Again I am sorry we didn't do that here.

Many thanks for taking the time to use Care Opinion and it's great to see that your feedback will inform change.

Best wishes

Gina

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Update posted by Pelinorwonder (the patient)

Thanks for letting me know!

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