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Care Opinion

Your work makes all the difference

Posted By warmyw35

"Your work makes all the difference"

About: St Lukes Hospice

(as a service user),

Isa, Frances, Ella and all the exceptional nurses at Harrow Palliative Care Team, my brothers and sister in law and myself want to thank you for your superb hard work and kindness when looking after our mother, prior to her dying at the end of July, 2019.

Our mother had cancer and because of your support , we were able to bring her home and care for her in the last few weeks of her life. This enabled mum to pass away with all her loved ones around her 24/7 and in her own home which was a beautiful way to go.

In the final days you helped alleviate any uncertainty and hand held us through an extremely difficult time reassuring us all the way.

You are the unsung heroes and words can not say how much we value and appreciate your knowledge, medical expertise and kindness to both our mother and us at the most difficult time. Your work makes all the difference and is deeply appreciated.

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Responses

Response from Komal Patel, Manager, St Luke's Palliative Helpline and Hospice at Home, St Lukes Hospice 4 years ago
Komal Patel
Manager, St Luke's Palliative Helpline and Hospice at Home,
St Lukes Hospice

Submitted on 19/09/2019 at 16:05
Published on Care Opinion at 16:23

picture of Komal Patel

Thank you so much for taking the time to submit your feedback on Care Opinion at this difficult time. We value your feedback and we will share it with colleagues who provided care for your mother. They will surely appreciate and value your feedback.

Our service aims to support and care for people who wish to be cared for at home. We are pleased to hear that we were able to do this for your mother which enabled her to be with her loved ones.

It is gratifying to hear that our work has made a difference during what must be a difficult time for you and family.

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