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"Overally very well with some small exceptions"

About: Milton Keynes Hospital

I had an appointment booked and still I had to wait more than hour and a half, something i was prepared for anyway. Then the examination was a bit painfull at the begining, made by a clinician - I didn't notice the badge with her name, definetely woud not aceppt to be examined by her if I need to visit the clinic again. Otherwise,the nurses were very polite and helpfull. Also prepare to wait more than 40 minutes waiting time on the phone to book an appointment.

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Responses

Response from Michaela Tait, Patient Experience Manager, Milton Keynes University Hospital NHS Foundation Trust 4 years ago
Michaela Tait
Patient Experience Manager,
Milton Keynes University Hospital NHS Foundation Trust
Submitted on 21/08/2019 at 10:13
Published on Care Opinion at 10:13


We are sorry that your experience at MKUH was not up to scratch and that you had to wait a long time to be seen. We would like to see how we can try to prevent it happening again in future. Please can you contact our Patient Advice and Liaison Service (PALS) on 01908 995 954 or by emailing PALS@mkuh.nhs.uk. Kind regards, MKUH

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