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Peads A and E not managed by Peadiatric doctors

Story from nhs.uk

"Peads A and E not managed by Peadiatric doctors"

About: King George Hospital

Brought my daughter to peads a and e. Only one more patient waiting before us and no other patient. When enquires about waiting time - I was told that it could be 4 hours as it’s the adult a and e doctor who will see peads patient too and there are about 46 adult patients before us. This is peads a and e only in name. THey are extremely under staffed for peads a and e, staff there were trying their very best to help but it’s not in their hand. We waited 5 hours to be told to come next day for repapet blood test and to been seen by a peads consultant.

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Responses

Response from King George Hospital 4 years ago
King George Hospital

Submitted on 27/08/2019 at 17:44
Published on nhs.uk at 19:07

Thank you for taking the time to provide us with your feedback, I am so sorry to hear the wait you and your daughter encountered when you visited our Emergency Department at King George Hospital. I would ask you to contact our Patient Advice and Liaison Service so that we can address your concerns with you directly. The PALS team can be contacted on 01708 435 454 or by email, bhrut.pals@nhs.net. Once again, thank you for taking the time to make us aware of your experience and once again, please accept my sincere apologies.

Kind Regards

Bev Thomas

Divisional Director of Nursing – Acute Medicine (Emergency Care)

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