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"Unhelpful Reception Team !"

About: Sina Health Centre

Reception staff very unhelpful and unprofessional providing a poor service to patients ! Definitely need more staff in house training as one receptionist tells you one thing and another tells you something else with message handling not being dealt with correctly , numerous times I have called this surgery and incorrect information has been passed on and dealt with insufficiently .Overall not a friendly practice and a smile wouldn’t go a miss !!

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Responses

Response from Sina Health Centre 4 years ago
Sina Health Centre
Submitted on 19/08/2019 at 09:50
Published on nhs.uk at 10:06


The Practice Manager at Sina Health Centre is always available to handle any complaints / concerns that patients may have.

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