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"They forgot to treat my injuries."

About: Mid and South Essex NHS Foundation Trust

Yesterday I was admitted to the hospital for suicidal tendencies and alerted the paramedics and the nurses there that I had open and unsterilised injuries from self harm. The paramedics said that because of how nothing had been cleaned or sterilised I would have to get them professionally cleaned and bandaged. I was in a horrible mental state un my hospital stay and my grandmother stayed with me almost the whole time, and I alerted the staff that i would never speak of it around her and so my injuries were forgotten about. They were never tended to and are still dirty in risk of infection after 4 hours at the emergency department.

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Responses

Response from Mid and South Essex NHS Foundation Trust 4 years ago
Mid and South Essex NHS Foundation Trust
Submitted on 20/08/2019 at 10:10
Published on nhs.uk at 11:06


Dear Sir or Madam,

Thank you for your post and we are extremely sorry to hear of the issues you have had during your visit to A&E.

Unfortunately without personal, identifiable information we are unable to look at individual cases via this site but we suggest you contact our PALS team who you can discuss this with and they can advise on your next steps.

pals@southend.nhs.uk or call 01702 385333 Monday - Friday 8:30am – 4:30pm.

Wishing you well for the future.

Regards

Patient Experience Team

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