"Surgical termination"

About: Newham General Hospital / Gynaecology

I was referred to Newham Hospital for a Surgical termination. I was unable to have one in my hometown in Kent due to medical issues. My experience of the care I received from start to finish of the process was really positive. The counselling service I received prior to my appt was relaxed and professional, a nurse took my bloods and medical history and the consultant performed a scan and discussed my options. I left with a date for the operation and felt a huge weight had been lifted from this very difficult situation. On the the day of my surgery I arrived at 7am, several healthcare professionals came to speak to me to ensure I was In good health and understood what was happening, the anaesthetist kindly came to speak to me about a few things I was getting anxious about that morning and talked me through my concerns. I was given tablets to soften the cervix around 15 minutes before I went down to theatre, I was sedated to calm me down before being put under general anaesthetic which helped a lot, although the rest is quite a blur I was back on the ward by 10:30 with a cup of tea and a sandwich. I was discharged before 11:45 and on my way home. I Have had very little pain or discomfort since. I am so very grateful to all the staff that treated me that day. I hope that anybody else attending Newham for the same reason will also feel at ease. Thank you again.

Story from nhs.uk

Responses

Response from Newham General Hospital

Dear Kelly

Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at Newham University Hospital . We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. We have shared your kind words with the team that took care of you and would like to take the opportunity in wishing you well.

Kind regards

Central Complaints Team

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