This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Rheumatatology Day Care Team

Story from nhs.uk

"Rheumatatology Day Care Team"

About: New Cross Hospital / Rheumatology

I arrived for my annual infusion and found I was not booked in. I had not received a letter but had a text with the date and time of my appointment. It was explained it should have been a telephone appointment in which I would be given a date for my infusion. As I had travelled a long way and booked the day off work, staff members in the Day Care area pulled out all the stops and fitted in me in to have the infusion. I am very grateful to you all. It was a text book case of excellent teamwork.Thank you

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Royal Wolverhampton NHS Trust 4 years ago
The Royal Wolverhampton NHS Trust

Submitted on 14/08/2019 at 13:36
Published on Care Opinion at 13:36

Thank you very much for taking the time to post comments regarding your recent patient experience.

I will share your comments with our staff and wish you well with your recovery.

Kindest Regards

Alison Dowling

Head of Patient Experience and Public Involvement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k