I cannot fault the doctors at the surgery as I have been going through a difficult time at the moment bit what really annoys me is when you get through to discuss your problem with someone is the attitude of the receptionists!! The way they talk to people is awful I was onlybringing about a prescription and it was like yeah everybody has that deficiency cause we don't get enough sun ring you need a blood test. What do they know about my medical insights and the pharmacy had told me to ring! The people that ring or go to the surgery might not look physcially ill but they should treat they with compassion. The same when you ask for an appointment. It's really winds me up I don't mind telling them certain things but other things you need to keep private as I've experienced. So I think they need to discuss with the staff their attitude and how they come across as this can be upsetting and they appear very rude. I know they have a job to do but people would appreciate more if they didn't speak to you in this manner.
"Receptionists"
About: St Helens Road Practice St Helens Road Practice Bolton BL3 3RR
Posted via nhs.uk
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