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"Exemplary Service"

About: Royal Derby Hospital / Cardiology

I was referred for an ECG at the Derby Royal Hospital by my GP back in January following concerns over a routine breathing test. The ECG showed up some irregularities and I was quickly referred to the cardiology department for an angiogram which diagnosed coronary heart disease with two major blockages. I was subsequently [and very quickly] readmitted to the cardiology department for an angioplasty procedure and had 3 stents fitted in February.

The whole process from the initial ECG to the fitting of the stents was all completed in a matter of weeks. The consultant cardiologist was absolutely superb in the operating theatre during both procedures and in both cases gave calm and expert explanations of my condition and what he was doing during the operations. I would add that the nursing staff who looked after me during both visits to the cardiology department were wonderful too.

About 8 weeks after the stents had been fitted, I was invited to attend an 8-week cardiac rehabilitation course at the hospital which involved attending two gym-based sessions each week and a number of lectures relating to my condition. Again, the staff running these sessions were fantastic and the course extremely valuable/necessary.

There is no doubt that the hospital staff have saved my life and I very, very happy with the service I have received at the Derby Royal Hospital. Thank you !!

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Responses

Response from Royal Derby Hospital 4 years ago
Royal Derby Hospital
Submitted on 16/08/2019 at 13:08
Published on nhs.uk at 14:07


Good Afternoon Mr Trainer

Thank you for your review.

I am pleased to hear that you have had a positive experience under the care of our ECG, Rehabilitation and Cardiology Services. I would like to pass on our appreciation and wish to thank you on behalf of the trust for taking the time share your compliment.

Your feedback is valued and important to us.

Please be assured that your kind comments will be directed to the appropriate management/team who will share this with the relevant staff members.

Best wishes going forward.

Kind Regards

Patient Advice and Liaison Service (PALS)

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