"Thank you for looking after me so well"

About: Aberdeen Royal Infirmary / Ear, Nose & Throat / Audiology

(as the patient),

I was admitted to the ENT ward in Aberdeen in July for an elective operation. I would like to say a big thank you to all of the staff who looked after me during my stay including David and Edna the staff nurses, the health care assistant whose name I didn't get, and Annie the nurse on night duty for their care, friendliness, and professionalism. 

In particular thank you to David who sorted out me getting my operation when my own error made this look a bit precarious. Thanks also to the theatre team, anaesthetist, and surgeons, Mr Vallamkondu and his registrar, who carried out the procedure and who all made me feel reassured before and after the operation. I am delighted with the care that I got from the whole ENT team and want to thank them all for looking after me so well during my hospital stay.

Responses

Response from John Graham, Nurse Manager, Surgical 1 (Surgical Division), NHS Grampian

picture of John Graham

Dear oar1234567,

Thank you for sharing your positive experience after your elective operation in July. I was pleased to read you were treated so well by the ENT Team. I will pass on your compliments to David, Edna, Annie and Mr Vallamkondu and the team.

With best wishes and Kindest Regards.

John

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