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broken arm

Story from nhs.uk

"broken arm"

About: Royal Cornwall Hospital (Treliske) / Trauma and orthopaedics

i spent three days with complex arm fractures..

all the staff, porters, nurses, ward clerks, theatre staff and doctors were extremely busy but were kind and professional at all times.

they coped with 2 difficult patients near me very well.

impressive given their work load

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 4 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 23/08/2019 at 16:11
Published on Care Opinion at 16:11

picture of Jess Saunders

Dear Anonymous,

Thank you for taking the time to share your story with us, please accept my apologies for the delay in responding to you on here. I was pleased to read that although the staff were extremely busy, they were kind and professional at all times.

I am responding to you as a member of the Patient and Family Experience Team, but I will ensure that I share your story with the relevant teams on our Trauma wards.

I hope that your fractures are healing well.

Best wishes,

Jess

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