After traveling for an hour to the hospital (Treliske) The receptionist at the fracture clinic could not find the appointment details on the system using the date of birth nor name. We were told we have no appointment and not on the system.
Very luckily another person at reception was listening and within a minute pulled out the file and put it on the receptionists desk who was then able to find the appointment. If it wasn’t for them we would have been sent home. Shocking!
"Going in for an appointment"
About: Royal Cornwall Hospital (Treliske) / Trauma and orthopaedics Royal Cornwall Hospital (Treliske) Trauma and orthopaedics TR1 3LJ
Posted by Cornwall1234 (as ),
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