"Amazingly helpful receptionist"

I rang the surgery as I needed a repeat prescription, and I was desperate having almost run out of my medication. Being a new patient I didn’t have access to online ordering also I hadn’t realised that the surgeries need 48 hrs notice. The receptionist I spoke to was as helpful as was possible, she totally put my mind at ease & promised to do all she could to try and get me my pain relief. She was so kind and fully explained usual procedures whilst assuring me that she would do all she could to help. She managed to speak with the GP, explain my problem & get me a prescription on the same day! She had no idea how anxious I was frrling & how relieved I was with what she did for me,

She is an absolute asset to this lovely practice and I just wanted to say Thank you x