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"Superb GP and Practice"

About: Lanfranc Medical Centre

This superb practice is headed up by a remarkable GP.

My father has been a patient here for years.

As his health has declined he has received the most incredible service.

He has always been treated with dignity and respect and involved in decisions relating to him.

We have received phone calls from the GP updating us on changes with my father's diagnosis, these calls have even been made at weekends, in the GP's personal time.

I can speak to the GP at certain times of the day and am always received politely and patiently.

The GP has willingly made home visits and even arrived unexpectedly to check on my father.

The GP's care and consideration is exemplary and many other medical professionals have commented in an extremely positive manner to this approach, these include paramedics, members of the STARRS team and Doctor's and Nurses at the hospital.

The same excellent service and care was provided to my mother before she died.

I cannot thank this wonderful GP enough for everything that has been done for my family.

We are very lucky and blessed to have such a kind, caring, professional and unique GP.

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Responses

Response from Lanfranc Medical Centre 4 years ago
Lanfranc Medical Centre
Submitted on 21/10/2019 at 15:32
Published on nhs.uk at 19:32


Dear Patient

Thank you very much for sharing your experience and acknowledging GP's care and efficiency. We always thrive to give the best experiences and the care to our patients and these types of positive feedback gives us a boost to do the best for our patients. We will continue to provide the best possible care and services to our patients.

Kind regards

Krishna Patel

Practice Manager

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