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When you really need A&E

Story from nhs.uk

"When you really need A&E"

About: The Princess Royal Hospital / Accident and emergency

My son came in by ambulance straight into resuscitation, the attention and care he received for many hours before going to a ward and for the whole week was unbelievable.

This is true dedication not just a job and in my opinion the entire NHS totally under valued.

They deserve our gratitude and respect not the abuse I saw them receiving.The doctors and nurses are under so much pressure and yet they remained totally focused on how my son was recovering and their other patients .

Thank goodness for the Princess Royal in Telford and the amazing teams if not for them my son may not be here today.

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Responses

Response from The Princess Royal Hospital 4 years ago
The Princess Royal Hospital

Submitted on 05/08/2019 at 14:11
Published on nhs.uk at 15:07

Good afternoon

Thank you for taking the time to share your experience with us. I am so pleased to hear how well your son was treated and how impressed you were with the care given to him. Receiving feedback is very important to us and it means a lot to the staff so I will ensure your kind comments are passed on to the relevant Ward Manager’s and Matron’s

I do hope he has recovered well following his treatment.

Kind Regards

Patient Experience Team

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