"Treatment"

About: University Hospital Hairmyres / Care of the Elderly (Wards 13-16) University Hospital Hairmyres Care of the Elderly (Wards 13-16) G75 8RG

Posted by Com345reade (as a staff member posting for a patient/service user), 4 years ago

Ward 14
Care has been very good. Nurses normally nice and explain things to me.
Food has been good and nice.
Ward clean and very tidy.
Hot in ward but I understand.
Patients daughter would like to commend SCN Gibney for all her help, support, advice and empathy

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William McCutcheon

Head of Business Support, Property Support Services Division, Law House,

NHS Lanarkshire

Submitted on 30/07/2019 at 11:12

Published on Care Opinion at 11:12

Com345reade

Your comments are welcome, I will pass these on to the catering and domestic staff.
Regards
William

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Gwen MacIntyre

Senior Nurse for the Care of the Elderly, University Hospital Hairmyres,

NHS Lanarkshire

Submitted on 30/07/2019 at 11:51

Published on Care Opinion at 11:51

Dear Co345reade,
Thank you for being an advocate for our patients and relatives views, I'm delighted to share the positive comments with Ward 14 and I'm sure SCN Gibney will also be delighted with the personal feedback too.
We strive to provide a person centred and safe environment for all our patients and visitors.
Comments will be taken back regarding the heat on the ward.
Kind Regards
Gwen

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