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"Removal of a small carcinogenic lump on my neck"

About: Forth Valley Royal Hospital / Day Surgery

(as a service user),

The staff were absolutely excellent and performed the task by removing the small lump by freezing the area and removing the lump completely. This was done with great care by both staff members present - Kirsty and Laurian - The procedure was carried out professionally and with a good sense of humour from both of them.

I have nothing but praise for the way that made me as relaxed both prior to the procedure and during the procedure.

Great team - a credit to themselves and the hospital.

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 4 years ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley
Submitted on 29/07/2019 at 12:19
Published on Care Opinion at 12:19


Thank you for leaving such great feedback following your visit to our clinic, I have shared this with our team.

I am pleased to hear that you had a positive experience as it can be an anxious time coming into hospital. We do our best to keep the atmosphere light with a bit of humour whilst maintaining a level of professionalism.

I hope your wound is healing well.

Thanks

Kirsty

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