"annoying"

About: Medway Maritime Hospital / Neurology

Absolutely annoyed that I haven’t received any contact from my consultant let alone the secretary not bothering to answer the phone. Consultant wanted me to be seen every six months and have had no appointment made.

Story from nhs.uk

Responses

Response from Medway Maritime Hospital

We are very sorry for the delay you have encountered in receiving your appointment. There has been unprecedented pressures on the neurology service this year with a vast number of patients requiring to use the service. If you wish to our PALS team (Patient advice and liaison service) can make enquiries on your behalf if you are having difficulty contacting the neurology administration team. PALS can be contacted on 01634 825004 or medwayft.pals@nhs.net

kindest regards,

The Patient Experience Team

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