"The birth of our son"

About: Borders General Hospital / Maternity care (Ward 17)

(as the patient),

The care we received before, during and after the birth of our son from all staff we encountered was absolutely top class. We could not have asked for a better experience. The midwives in Ward 17 and the labour suite were so helpful, patient & kind, & no request or question was too much trouble. You made the first few days of being first-time parents a lot less daunting & set us up perfectly to begin our lives as a family of three. Thank you all for everything you did to help us - you are all superstars!  

Responses

Response from Claire Grieve, Senior Charge Midwife, Ward 17, NHS Borders

Thank you so much LT19! for your lovely feedback.

This can be such a stressful time for new parents and it's lovely to know that the Staff have put you at ease and helped you adjust to new life as a family of three!

We strive to provide Person-Centered Care within the unit and I'm so pleased you have received this within your stay.

I will pass on your kind comments to all of the staff - we all appreciate you taking the time to tell us about your experience at a very busy time in your life! I hope you are all doing well.

Kind Regards

Claire

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