"Great care from one of the prostate nurse..."

About: Leicester General Hospital / Urology

I had a CT scan on the 20th June and had not heard anything about the results so left a message which the nurse returned. I then had a letter telling me my follow up appointment was the 17th September some 3 months after my scan which did not make sense. I spoke to the nurse again and again she was reassuring and rang me back with a new date. I then got a letter confirming the date she gave me. She understood I was anxious and needed to know the results and was brilliant in reassuring me and following through to ensure I got them. I felt she really cared

Story from nhs.uk


Response from Leicester General Hospital

Dear Mark,

Thank you for taking the time to feedback your experience and leave your review. We are really pleased to read about the great care you received. We are pleased you were given the support and felt reassured.

We have passed on your comments to the service.

You might be interested in our recently launched DAISY Awards for extraordinary nurses and midwives: https://www.leicestershospitals.nhs.uk/aboutus/our-news/daisy-award-extraordinary-nurses-and-midwives/

We wish you all the very best,

The Communications Team

Leicester's Hospitals

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