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It was brilliant when my GP was there

Story from nhs.uk

"It was brilliant when my GP was there"

About: Bhf Lundwood Surgery

I have been the the GPs a few times over the past few months due to several unrelated issues, when my GP was here I felt heard and did not feel any judgement. I have since been again to be told bluntly he was gone, I explained I suffer from mental health issues and I needed to see someone due to the possibility of being pregnant. Whilst in my appointment with the nurse practitioner I felt rushed and unheard. This does not fill me with confidence I will be able to approach other doctors within the surgery.

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Responses

Response from Bhf Lundwood Surgery 4 years ago
Bhf Lundwood Surgery

Submitted on 19/07/2019 at 09:40
Published on nhs.uk at 10:05

Thank you for taking the time to provide us with your feedback I am sorry to hear you are feeling this way , I would like to look in to matters further which you have raised regarding your appointment, I would be extremely grateful if you could contact me and provide some further information.

Please quote the reference: LundwoodBHF13 within your correspondence. You can email me at: bhf.patientfeedback@nhs.net or alternatively you can provide further information in writing via the address quoted below.

Kind regards,

Patient Liaison Officer

Barnsley Healthcare Federation.

Oaks Park Medical Centre

Thornton Rd

Barnsley

S70 3NE

01226 729896

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