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"Noisey patient"

About: Northampton General Hospital (Acute) / General surgery

i have been an in patient on rowan since 7th July 2019. There is a patient on the ward that screams shouts and swears spits and is abusive to the staff, , I am kept awake all day and night from the patient shouting and screaming and swearing, the staff are absolutely brilliant in trying to calm this lady down but she just swears back at them. I take sleeping tablets but I can’t sleep with the way the patient is acting.

Ive suffered with mental health for 32 years, on Sunday the 14th I had a break down on the ward because I am absolutely shattered and can’t take no more. I’m at my witts end I want to discharge myself but I know I can’t, I’m here to get better but this lady is making my mental health hit the roof. I dozed of for half hour to night to get woken by another patient that has just been brought and she screams and shouts so now we have 2 on the ward I really can’t cope with this anymore, if I have another night or day without sleep I will have to discharge my self. I’m poorly I want to get better but with the lack of sleep I’m exhausted.

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Responses

Response from Northampton General Hospital (Acute) 4 years ago
Northampton General Hospital (Acute)
Submitted on 15/07/2019 at 12:04
Published on nhs.uk at 13:06


Good afternoon,

Thank you very much for taking the time to leave a review on your experience at Northampton General Hospital. Your input is most valued to us.

We are very sorry & we really apologise that you have not had much sleep or rest due to the environment you were in whilst on Rowan Ward. We hope the staff have somewhat made your stay better with the care and treatment you have received.

Please contact the Ward Sister if you would like to take this further.

From all of Team NGH.

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