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"Triage nursing"

About: St. Mary's Health Centre

Triage Nursing service

Had to call the surgery for an urgent appointment due to becoming dizzy and vomiting. I explained to the receptionist the symptoms and within a few minutes the triage nurse called and fixed an appointment within 2 hours. I was seen and inflammation of an ear canal diagnosed and medication supplied. Returned the following week to be given the all clear. Excellent and rapid service experienced. Results of a recent blood sample taken was explained in some detail with a nurse and necessary advice and medication given. I was also fitted in to a busy schedule to receive a shingles inoculation. There is a fantastic team of triage nursing at this surgery whom should be congratulated on their superlative service presented its customers and/or patients.

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Responses

Response from St. Mary's Health Centre 4 years ago
St. Mary's Health Centre
Submitted on 14/07/2019 at 20:58
Published on nhs.uk at 21:05


Thank you so much for taking the time to write such positive feedback about our practice nursing team. We always try to offer the best service we can, and it's good to know our efforts our appreciated. Your lovely comments have been passed on to our nursing team.

Carol Marquis

HR/Complaints Manager

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