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Care Opinion

daily wound change

Posted By Cherise

"daily wound change"

About: GPs in NHS Bristol, North Somerset and South Gloucestershire CCG Southmead Hospital / General surgery

(as the patient),

After needing an urgent op for a badly infected abscess on my back (which had been constantly ignored and deemed cosmetic by gp surgery for 2 years causing pain, suffering and distress) Now that this needs daily wound change, at the weekend everyone is passing the buck as to who will help me with this.

Appalling waste of NHS resources, pain and suffering to me and my family, I would like to know who makes these rules. They are undermining surgeons, nurses, doctors, all other hospital workers and putting patients at risk of severe infection. Absolutely disgraceful.

Who can I raise this with?

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Responses

Response from Sue Needs, Deputy Advice and Complaints Team Manager, North Bristol NHS Trust 4 years ago
Sue Needs
Deputy Advice and Complaints Team Manager,
North Bristol NHS Trust

Submitted on 15/07/2019 at 16:56
Published on Care Opinion at 16:56

Dear Cherise,

I am sorry to hear that you have had problems getting your wound dressing changed over the weekend period. It is not clear from your comments whether this relates to the District Nursing staff or hospital staff. If you can contact me at Complaints@nbt.nhs.uk or call me tomorrow on 0117 414 4567 we can perhaps talk through your experience, and I will see what I can do to help.

Yours sincerely,


Sue Needs,

Advice & Complaints Team Manager.

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