"Ongoing symptoms with no answers"

About: Dorset County Hospital / Rheumatology Weymouth Community Hospital / Rheumatology

(as a service user),

Awful. 18 months and can’t wait to get you off books. Negative tests but ongoing symptoms with no answers. Drugs given that do help are not for condition diagnosed. No time to examine properly or listen just few tests. Cannot diagnose what they have until all else ruled out. Should look at clinical presentation test are to help but not a guarantee. Feel worse off since seeing and just demeaned. Would tell anyone without obvious condition to steer clear. treated so dismissively. They wrote to go of examinations that didn’t take place and said be grateful there are people worse off than you. How does that help anyone. Appalled and very angry, complaint just not taken seriously.


Response from Alison Male, Patient & Public Engagement Lead, Dorset County Hospital NHS Foundation Trust

Hello, I am sorry to hear about your experiences at Dorset County Hospital. I’m concerned to read some of your comments and would welcome the opportunity to investigate them further.

Should you wish me to do this, please do contact the Patient Experience Team on 0800 7838058 or email pals@dchft.nhs.uk to let us know some further detail and we would be very glad to help you further.

Best wishes

Alison Male

Patient & Public Engagement Lead

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