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Absolutely shocking nurses and refuse to do...

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"Absolutely shocking nurses and refuse to do..."

About: Bishop Auckland Hospital / Urgent care

Bishop Auckland urgent care a joke refused to be treated or seen by doctor would like a response from someone because asking someone who is poorly and dizzy to drive or get a bus to Darlington or Sedgefield is shocking not in a fit state only hospital I could get to and nurse was rude arrogant and extremely unprofessional extremely annoyed

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Response from Bishop Auckland Hospital 4 years ago
Bishop Auckland Hospital

Submitted on 08/08/2019 at 15:21
Published on nhs.uk at 16:05

Thank you for providing feedback on your recent visit.

I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the relevant manager.

We would welcome the opportunity to discuss your concerns with you and if you would like to contact us with some more detail it would enable the matron or manager to look into your concerns for you.

If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774.

If you would prefer to contact us by email, our address is cdda-tr.patientexperiencecddft@nhs.net

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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