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"Relaxed"

About: University Hospital Hairmyres / Day Surgery

(as the patient),

I felt. Very relaxed as all the staff were helpful         

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Response from Rick Edwards, Service Manager Surgical & Critical Care, University Hospital Hairmyres, NHS Lanarkshire 4 years ago
Rick Edwards
Service Manager Surgical & Critical Care, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 16/07/2019 at 11:08
Published on Care Opinion at 11:08


picture of Rick Edwards

Dear taurusmj94,

I'm delighted (but not surprised) to hear that the staff were helpful. Louise and the team work really hard to ensure people have good information and know what will happen during their time in the department. We know that this, along with their personal approach helps people to relax at what can be an anxious time.

It will be my pleasure to share your feedback with the team.

I wish you well with your recovery.

Kind regards

Rick

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