"All the staff are angels, they just hide their wings"

About: Change, Grow, Live / Halton Integrated Recovery Service

(as a service user),

I go to Runcorn C.G.L. Service and I must say the staff who work there are 2nd to none, they are helpful beyond belief. But my Key Worker is Tracey and she is simply the best there is she goes above and beyond to help and support people. Her way is a no messing about approach, if you want the help she is there, but she knows who wants help and who doesn't. Her whole attitude is so amazing, that each time I see her, I go out of that building with a feeling like I'm floating on air - she makes me feel so good about myself which I don't really think that way, that is so good and how it makes me feel is amazing. C.G.L. Runcorn is by far the best support I've ever had. 

All the staff are angels, they just hide their wings 🙂 
Much love 
More about:


Response from Kelly Miller, Quality, Governance, Audit and Performance Lead, Halton Integrated Recovery Service, CGL

picture of Kelly Miller

Thank you so much for sharing your story, I am the Quality Lead for the service so it is great to hear you have had such a positive experience. It is great to know that you go away from the service feeling better and I hope you will share that with anyone else who needs us. I wish you well in your recovery, Kelly.

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Response from Charlotte Roberts, Service Manager, CGL Halton, CGL

picture of Charlotte Roberts

Thank you for the feedback on how our staff team have supported you, Tracey in particular. Its great to hear how much you gain from attending our service. I wish you best of luck for the future and with your recovery.

Charlotte Roberts

Service Manager

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