"Heroines of the Ashton ward - thank you!"

About: Kettering General Hospital / Trauma and orthopaedics

I am very appreciative of the treatment I received during my recent hip operation - thank you very much everyone!

Everything was perfect, except I found the bed too soft and plasticky.

All of the nurses were fantastically professional and very friendly and helpful.

God bless you all.

Thanks from Sylvia.

Story from nhs.uk

Responses

Response from Kettering General Hospital

Thank you Sylvia for taking the time to give us feedback. I am sorry you felt the bed was too soft. As a Trust we have recently changed our mattress provider and unfortunately they are required to have a cover on them that meets our infection control standards.

The Trauma Orthopaedic Team and Ashton Ward team strive to provide a positive experience for all of our patients undergoing joint replacement surgery. Thank you once again for your comments and I will ensure your positive feedback is shared with the team. I wish you well in your recovery.

Carla Hevican

Ashton Ward Sister

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