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"I have Bi polar Disorder medication and CBT"

I have attended the Sutherland Centre since 1987.I had appointments I had appointments with CPN and Psychiast and counseling from a trained counsellor and Psychotherapy from a trained Psychiatrist. I did a special course on living with bi polar. l was quite stable. But still need input 4 times a year. Then I was transferred to the help of a nurse practitioner I saw her for 4 hours a year anbut still had access to Psychiatrist so if there were any problems I didn't have to wait. In 2017 that nurse practitioner retired and was not replaced O still had appointments with a Staff nurse and she referred me to a young Psychiatrist. Through no fault of her own staff nurse doesn't have experience of nurse practitioner. O er the years the staff have been reduced but clients have increased

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Response from Sutherland Mental Health Centre 3 years ago
Sutherland Mental Health Centre
Submitted on 06/05/2020 at 10:30
Published on nhs.uk on 10/05/2020 at 11:22


Thank you for taking the time to raise your comments, I am sorry that your experience was not of the standard that you expected. We very much appreciate the feedback  that we receive. We regularly review the comments that we receive as these help us as we develop the services that we provide to improve the experience of our service users. We are unable to give individual feedback without understanding your particular circumstances; should you require this I would ask that you contact the Team Manager, Emma Kempson, directly.

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