"do yourself a favour and go elsewhere if you can"

About: Basingstoke and North Hampshire Hospital

What I liked

Not a lot

What could be improved

The senior nurse practitioners in A&E are apallingly rude and should perhaps go back and learn that nursing is for teh patients not themselves

We ahd been sent there by our doctor but iobviously nurse new best. In fact they hurt my daughter so much taht she cried and my daughter is in her twneties. I personally wanted to have the nurse arrested for assault. I have never had such a bad experience

The triage nurse failed to note down teh allergies that mmy daughter suffers, which coulkd have been very dangerous, especially given the issue. As for reception ruse and disinterested is thekindest way I can discribe this mess of a department.

How they got the ratings the have is anybodies guess

Anything else?

The only time I'm going back here is in my box

horrible place with horrible rude and dangerous staff

Story from NHS Choices

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Response from Basingstoke and North Hampshire Hospital

Thank you for your comments. I am very sorry you had such a negative experience. Please feel free to contact us directly via pals@hhft.nhs.uk if you would like any outstanding concerns addressed. Mary Edwards, Chief Executive